[Magdalen] Grrrr at VCCU

[Allan Carr]

Curiously, the program announced that my American Express card needed more
information for eBilling and I should log into the American Express site
which would direct me further. There were no such directions.

The program has a chat facility so I asked her what to do. She said
American Express needed my social security number, tax  ID and some other
stuff I've forgotten. She helpfully gave a link.

I called American Express and explained what happened. They said they had
all the informaation already.

When I went back to the program, American Express had been added to my list
for eBills.

i'm more suspicious of the new program than the old one.


On Tuesday, September 23, 2014, Jim Guthrie <jguthrie at pipeline.com> wrote:

> From: Allan Carr
>
>  My present from the credit union, two weeks ago, was a brand new bill pay
>> system that's obviously a cheaper system. In the process, it lost all the
>>
>
> Or, perhaps, not security-compromised like some of the older/original bill
> pay systems? I love mine, and would be equally upset if my bank replaced
> it, beginning with having to go back to buying rolls of stamps.
>
> But I'd rather go through the gross inconvenience of re-entering
> everything rather than the gross inconvenience of seeing my bank accounts
> drained by bad guys.
>
> Cheers,
> Jim Guthrie
>
>

-- 
Allan Carr